LearnQuest.ai is an AI-powered English language learning platform delivered as an immersive role-playing game set in a fictional world called Linguaville. Through real-world conversational scenarios with AI-powered Non-Player Characters (NPCs), LearnQuest helps learners develop practical English communication skills across the proficiency levels defined by the Common European Framework of Reference for Languages (CEFR).
LearnQuest is operated by [Company Legal Name], a company registered in the Kingdom of Saudi Arabia ("we," "us," or "our"), with its registered office at [Registered Address], Riyadh, Kingdom of Saudi Arabia. Our platform supports Saudi Vision 2030's goals for education, digital transformation, and human capability development.
By creating an account, downloading the application, accessing our website, or otherwise using the LearnQuest platform and its features (collectively, the "Service"), you enter into a binding legal agreement with us and agree to these Terms of Service ("Terms") together with our Privacy Policy, which is incorporated into these Terms by reference.
If you are using the Service on behalf of a school, institution, or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" throughout these Terms include that entity.
If you do not agree to these Terms in full, you must not access or use the Service.
To use the Service, you must be at least 13 years of age. Users between the ages of 13 and 17 ("Minors") may only use the Service with the verifiable prior written consent of a parent or legal guardian, who accepts these Terms on the Minor's behalf and assumes full responsibility for the Minor's use of the Service.
Educational institutions that enroll students under the age of 18 through LearnQuest must ensure that all applicable parental consent and safeguarding procedures are in place prior to onboarding, in accordance with Saudi Arabian law including the Personal Data Protection Law (PDPL).
By accessing the Service, you additionally represent and warrant that: (a) you are not prohibited from using the Service under the laws of the Kingdom of Saudi Arabia or any other applicable jurisdiction; and (b) you have not been previously suspended or permanently banned from the Service by us.
To access most features of LearnQuest, you must register for an account. When creating your account, you agree to:
Only one account is permitted per user. Creating multiple accounts to circumvent a suspension or restriction is a violation of these Terms. We reserve the right to suspend or terminate accounts that contain inaccurate or misleading information or that violate these Terms.
LearnQuest uses artificial intelligence, including large language models and AI-driven NPC personas, to deliver adaptive, personalized language learning experiences. By using the Service, you acknowledge and agree to the following:
The Service may contain links to, or integrate with, third-party websites, platforms, or services that are not owned or controlled by LearnQuest. These may include payment processors, authentication providers, and analytics services.
We have no control over, and accept no responsibility for, the content, privacy practices, terms, or reliability of any third-party service. Our inclusion of a link or integration does not imply endorsement. We encourage you to review the relevant terms and privacy policies before using any third-party service.
Your interactions with third-party services — including the submission of personal or payment data — are governed solely by the terms of that third party. LearnQuest shall not be liable for any loss or damage arising from your use of third-party services.
You agree to use the Service lawfully and respectfully. The following actions are strictly prohibited, and may result in the immediate suspension or permanent termination of your account at our sole discretion:
Our Content: All content within the Service — including but not limited to the Linguaville game world and environments, NPC characters and personas, dialogue systems, AI models, graphics, audio, software code, and learning curricula — is the exclusive intellectual property of LearnQuest or its licensors, protected under applicable Saudi Arabian and international intellectual property laws. All rights are reserved.
License to You: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal, non-commercial language learning purposes.
Your Inputs: When you provide input to the Service (such as text typed or speech delivered during learning sessions), you grant us a non-exclusive, royalty-free, worldwide license to use, store, process, and analyze that content solely for the purpose of providing and improving the Service. You retain ownership of your inputs. We do not use your individual inputs to train AI models sold to, or shared with, third parties.
Restrictions: You may not copy, reproduce, distribute, create derivative works from, modify, publicly display, or otherwise exploit any part of the Service or its content in any form or by any means without our express prior written consent.
LearnQuest offers both free and paid subscription tiers. Paid subscriptions grant access to premium features as described on our pricing page at the time of purchase.
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable Saudi Arabian law, we expressly disclaim all warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) any errors or defects will be corrected; or (d) the Service is free of viruses or other harmful or malicious components.
AI-generated content is inherently probabilistic. LearnQuest makes no warranty as to the accuracy, completeness, or reliability of any content generated by our AI systems, and such content should not be relied upon as authoritative instruction, academic advice, or preparation for any formal language assessment.
To the maximum extent permitted by applicable Saudi Arabian law, LearnQuest and its officers, directors, employees, contractors, and agents shall not be liable for:
Our total cumulative liability to you for any and all claims arising out of or relating to these Terms or the Service shall not exceed the total amount paid by you to LearnQuest in the twelve (12) months immediately preceding the event giving rise to the claim, or SAR 500, whichever is greater.
These limitations apply whether liability is based in contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
Neither party shall be in breach of these Terms, nor liable for any failure or delay in performance, to the extent that such failure or delay arises from circumstances beyond that party's reasonable control. Such circumstances include, without limitation: acts of God, natural disasters, war, terrorism, civil unrest, government action or regulation, nationwide industrial action, failure of third-party infrastructure (including internet service providers, cloud platforms, or power grids), or any other event that could not have been prevented by the exercise of reasonable care.
A party affected by a force majeure event must notify the other as soon as reasonably practicable, take all reasonable steps to mitigate the effects, and resume performance as soon as it is reasonably able to do so.
Termination by Us: We reserve the right to suspend or permanently terminate your access to the Service, with or without prior notice, if we reasonably believe you have violated these Terms, if your continued use poses a risk to our platform, other users, or the public, or if required to do so by applicable law. In cases of serious or repeated violations, termination will be immediate and without refund of any prepaid subscription fees.
Termination by You: You may delete your account at any time through your account settings or by contacting support@learnquest.ai. Deleting your account while a paid subscription is active will cancel the subscription; access continues until the end of the current billing period.
Effect of Termination: Upon termination for any reason, your license to use the Service immediately ceases and you must stop all use. The following sections shall survive termination and remain in full force and effect: Section 8 (Intellectual Property), Section 10 (Disclaimer of Warranties), Section 11 (Limitation of Liability), and Section 14 (Governing Law & Disputes).
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict-of-law provisions. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia.
Informal Resolution First: Before initiating any formal legal proceeding, you agree to notify us in writing at legal@learnquest.ai with a clear description of the dispute and the remedy sought. We will engage in good-faith discussions to resolve the matter informally within 30 days of receiving your written notice. Either party may commence formal proceedings only if the dispute remains unresolved after that period.
We may update these Terms from time to time to reflect changes in our business practices, the Service, or applicable law. When we make material changes, we will:
Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service before the effective date. You may delete your account at any time.
Where a change is required by applicable law, we may need to implement it immediately, in which case we will notify you as soon as reasonably practicable.
For any questions, concerns, or formal notices relating to these Terms, please contact us through the appropriate channel: